Shipping

ORDER TRACKING
You will receive a shipment confirmation email with the tracking information once your order has shipped. Registered customers may log in to your account view your order status. It may take up to 24 hours for the tracking information to be updated.

MAKE A CHANGE TO YOUR ORDER
Please review your order for accuracy prior to submitting. If you need to make a change to your shipping address once your order has been processed, please contact us and we will do our best to accommodate your request.

OVERSIZED ITEMS
Additional shipping charges may be added to the shipping cost for each oversized item added to your cart. This amount will be indicated in the product details and will also appear at checkout.

DELAYS
Most orders are processed and shipped the same business day or within 1 business day. The actual ship date depends on final approval from the credit card company or receipt of payment. RastaEmpire.com cannot control the status of your shipment after the package leaves our warehouse, such as severe weather or other circumstances.

Please note that inconsistencies in your order may possibly delay your order, such as differing billing and shipping addresses. Please enter a valid phone number and email address where you can be reached to avoid delays. Any order placed without accurate customer information may be canceled.

HOLIDAY SCHEDULE
Please note: Packages are shipped out on business days (Monday to Friday). The following are U.S. federal holidays and considered to be non-business days:

New Year’s Day
Martin Luther King’s Birthday
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The Day After Thanksgiving Day
Christmas Day